FREQUENTLY ASKED QUESTIONS

GENERAL INFO

What does Power Twenty mean?


A Power Twenty is a call often said by a coxswain to motivate a crew during a race. It usually means “give me twenty hard strokes of full power.” It asks for an all-out effort by the rowers and helps the whole crew mentally recommit to rowing together and keeping their focus. At Power Twenty it represents our commitment to giving our best effort and recognizing that we’re all better when we work together.




Why Indoor Rowing?


1. LOW IMPACT
Indoor rowing is a low impact workout that is easy on your back and your joints. You are always in control of the intensity and speed of your workout. Perfect for cross training, rehabilitation and for those new or returning to exercise.

2. WORKS 9 MUSCLE GROUPS
Strengthens your quads, hamstrings, glutes, lats, core, shoulders, triceps, back and biceps. Workouts engage over 85% of your body's musculature.

3. INCREASES CARDIO CAPACITY
Great for the heart and lungs, indoor rowing enhances your lung’s ability to provide oxygen to the blood, and pumping up your heart rate strengthens your heart muscle and makes it more efficient.

4. TIME EFFICIENT
45 minutes of rowing can have the same physical benefit as more than 90 minutes of spin class or cycling, burning up an average of 400 calories per hour.

5. BUILDS MENTAL TOUGHNESS
Nothing like 30 minutes at a steady state to test your mental fortitude. Find new ways to push yourself to keep going. Great music and a supportive crew help.

6. IT’S FOR EVERY BODY
Everyone, regardless of age, fitness level, experience, ability, or gender, can and will benefit from indoor rowing and the Power Twenty approach.




Where are you located?


Our studio is in the Mt. Baker neighborhood - 2809 Mt. Rainier Dr S. Right next door to the Mt Baker Community Club. We’re on the Metro #14 bus line and a 10-minute walk from the Mt. Baker light rail station.




What are your hours?


Hours will vary at this time due to the requirements of the state-mandated Modified Phase 1 re-opening guidelines. Contact us at coaches@powertwentyllc.com if you have questions about our current hours. See our Schedule for current class times.





GETTING STARTED

When are your classes?


You can see our class Schedule here or via the Member Portal app.




What kind of classes do you offer?


See our Classes page for information on our classes and what to expect in them.




What should I wear?


Whatever you’re comfortable working out and sweating in. It’s best to avoid anything really loose or baggy since they can get caught up or snagged under the seat rollers on the erg. Bring a water bottle! We have a filtered water bottle filler in the studio. Drink lots!




What amenities do you provide at the Studio?


At the the studio, we provide:

  • 2 accessible restrooms
  • A filtered-water bottle filling station
  • Yoga mats for in-studio use




Do you provide coaching?


Correct form is important on the erg to avoid the possibility of injury and to maximize the benefits of the workouts. We coach the rowing stroke and provide feedback in all of our classes. If you're interested in 1:1 private coaching or have a specifc goal you're working towards, send us an email - coaches@powertwentyllc.com - and let us know what you're looking for.




Can my child come to a class?


We welcome children 13 and up to come to the studio and take classes. A parent or guardian will need to sign their waiver and be present in the studio while their child is in class. Please see our Children's Use Policy.





MEMBER INFO

How do I sign up for a class?


In order to sign up for a class, you need to have a monthly membership plan, a punch card, or a single class pass. You can find the option that works best for you on our Plans & Pricing page. Once you have a pass, the easiest way to see class availability and sign up for a class is to download the Member Portal app on your phone. Once you’ve signed into the app:

  1. Tap the menu icon in the upper left corner
  2. Tap Classes, and you’ll see the class schedule for the day
  3. Tap on any that say “Available” in green, and you’re good to go.
  4. If it says “Available” in yellow, it means the class is full and you can add yourself to the waitlist to be notified if someone cancels.




How soon before a class starts can I sign up?


Classes open for registration 2 weeks before their start time. You need to sign up for a class at least 12 hours in advance of the start time.




Do I need to sign up in advance for an Open Studio session?


Just like a class, you need to sign up for an Open Studio session ahead of time. This allows us to make sure the studio is set up and ready for your workout. Open Studio sessions have a 12-hour before start time reservation cutoff. If it’s closer than that, send us an email – info@powertwentyllc.com – and we’ll let you know if we have availability. Drop-ins are not permitted at this time.




How do I check in when I get to the Studio?


Coaches will check all members in on arrival for classes or open studio sessions.




How do I cancel a class?


Use the Member Portal app to cancel an existing class or Open Studio reservation.

  1. Sign in
  2. Tap the menu icon
  3. Tap Classes
  4. Tap Reserved
  5. Tap the class you’d like to cancel.
Cancellations need to occur at least 12 hours before class start time. See our cancellation policy.




How can I see who is leading a class?


If a specific instructor is assigned to a class, you can see their name on the classes list in the Member Portal app.




How many class punches do I have available?


Use the Member Portal app to see your membership status.

  1. Sign in
  2. Tap the menu icon
  3. Tap Plans
  4. Tap My Plans
  5. Tap the plan you’d like info about




What if I'm going away for a while? Can I pause my membership?


Generally, we can pause a membership or punch card for a reasonable length of time. Send us an email – info@powertwentyllc.com – and let us know what you’d like to do. We reserve the right to decline a pause request or charge a fee for the convenience.





MEMBER PORTAL APP

My Member Portal app isn't working.


Try signing into the app again and see if that corrects the problem. If you forget your password, follow the reset instructions or send us an email. If that doesn’t help, you’re having trouble with a specific part of the app, or can’t get signed up for a class, send us an email – info@powertwentyllc.com – with the details and we can help troubleshoot it with you.





© 2019-2020 POWER TWENTY LLC 

HOURS:

Generally, we're open 15 minutes before the first class of the day until 15 minutes after the last class. We're closed weekday afternoons between 3:00 and 6:00.  See our schedule for class times.

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